Articles
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How to Win Over Riders with a Better Digital Transit Experience
Public transportation keeps our cities moving, connecting people to their jobs, schools, and favorite hangout spots. As urban areas expand and tech keeps advancing, transit agencies are turning to digital tools to step up their...
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How to Unveil a New Brand Identity (Six Steps for Doing it Right)
A winning brand rollout strategy will guide you in the months and weeks leading up to—as well as after—the public reveal.
Worksheets
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How to track success on your website project
Success on your project is as simple as M-A-C (Maintain, Analyze, Correct)!
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How to Develop a Winning Website User Research Survey
Follow this step-by-step guide to uncover user impressions, confusions, and roadblocks with your organization’s website.
eBooks
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The MAC Guide to Naming an Organization, Product, or Service
Whether you’re starting a new business or launching a new product, a great name can create instant buzz, differentiate you from the competition, and lay the foundation for a great brand.
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MAC Guide to Messaging Components
A quick tour of the different kinds of messaging found in an organization’s branding toolkit.